Sunday Quote – Sherry Turkle

Overwhelmed by the pace that technology makes possible, we think about how new, more efficient technologies might help dig us out. But new devices encourage ever-greater volume and velocity. In this escalation of demands, one of the things that comes to feel safe is using technology to connect to people at a distance, or more precisely, to a lot of people from a distance. But even a lot of people from a distance can turn out to be not enough people at all (…) Technology is seductive when what it offers meets our human vulnerabilities. And as it turns out, we are very vulnerable indeed. We are lonely but fearful of intimacy. (…) Our networked life allows us to hide from each other even as we are tethered to each other.

Sherry Turkle is Professor of Social Studies of Science and Technologies at MIT. This blog has already discusses about her rather fascinating TED talk. The quote above is taken from her book Alone Together – Why we expect more from technology and less from each other.

This books shares many stories to make his point, the one from the quote above. It is not very comfortable read but it is a critical one. Especially when you have teenagers at home addicted to their Facebook profile which somehow makes them lose sight of reality. I am quite surprised as many online friends avoid the conversation altogether.

While I was reading this book, I managed to incidentally see Her the beautiful movie by Spike Jonze telling the love story between a melancholic guy and an electronic device (OK : with Scarlett Johansson voice). The movie has vividly resonated with the main themes of the book. A strongly recommend one to watch.

Citations du Dimanche : Jean Monnet

« Selon Jean Monnet, si l’on s’assoit l’un en face de l’autre à une table, en se fixant dans les blanc des yeux et en récitant une série d’arguments déjà préparés, les chances de parvenir à un accord sont minces. Tandis que si l’on s’assoit du même côté de la table et que l‘on place le problème de l’autre côté, les chances de se mettre d’accord sont grandes. »

Jean Monnet, grand architecte de la construction européenne, connaissait 2 ou 3 choses à la politique et savait comment résoudre des problèmes pour faire avancer de grands projets. Une citation qui résonne avec une acuité particulière pour ce blog qui a déjà chanté l’éloge du management visuel et pour lequel la résolution de problème est une discipline collaborative au coeur de l’amélioration continue.

Jean Monnet est cité ici par Yanis Varoufakis tirée d’un entretien du numéro de Mai 2015 de Philosophie Magazine, numéro dont nous avons déjà parlé ici.

Sunday Quote : Alvin Toffler

“The Illiterate of the 21st century will not be those who cannot read and write but those who cannot learn, unlearn and relearn”

Alvin Toffler is is an American writer and futurist, known for his works discussing the digital revolution, communication revolution and technological singularity.

It is a very popular (and slided) quote. I have seen it in the slide deck of two very influent people in my career : Multi-talented blogger and über expert in social collaboration Rawn Shah and connected machine services visionary, Daniel Harari, the Lectra CEO.

Everybody agrees on the necessity of learning. However, not so many people promote the necessity of unlearning, i.e changing habits and mental models. Try brushing your teeth with th other hand or fold you arms the other way as Mike Rother suggests in this amazing talk, you’ll know how it feels to get out of your’s comfort zone.

How do you learn, unlearn and relearn ? How can you tell you have learnt, how do you know ? How is your company doing it ?

Sunday Quote Eleanor Roosevelt

Great minds discuss ideas; average minds discuss events; small minds discuss people.
An interesting quote. I don’t fully share the perspective though. I like the one about people as I have noticed that within the corporate world the least interesting people always talk about people as a way to evaluate their own status in the corporate hierarchy. This often tends to correlate with a propensity to be focussed on their social status. Talking about people might be OK though, just as long as you talk about them as if they were in the same room.
The one about idea also makes me uncomfortable. I know abstract minds talking their whole career about ideas without testing them. It’s great to be interested about ideas but if you are not able to test them, how much value do they contribute ?

Citations du Dimanche : Art Byrne

Pour une raison que je ne m’explique pas, nombre de dirigeants imaginent encore que la valeur se crée dans les bureaux de direction ; ils y passent le plus clair de leur temps et se demandent pourquoi ils se trouvent déconnectés de l’entreprise ou s’étonnent de mauvais résultats trimestriels.

Art Byrne fut l’un des premiers managers à découvrir le Lean dans les années 80 alors qu’il était cadre chez General Electric. Nommé patron de Wiremold il met en oeuvre le lean en tant que stratégie d’entreprise, un des cas d’étude décrit par Dan Jones et James Womack dans Système Lean. Dix ans plus tard, l’entreprise qui était valorisée à 30 millions de dollars à son arrivée est revendue à un grand groupe industriel français pour 770 million de dollars.

Cet ouvrage, essentiel car rédigé depuis la perspective d’un dirigeant, apporte un éclairage sans ambigüité sur deux éléments essentiels du Lean.

En premier lieu, il n’est pas question ici d’un ensemble d’outils et de méthodes que l’on va imposer aux seuls opérateurs : il s’agit d’un système de management qui concerne chaque personne de l’entreprise, depuis les opérateurs, aux managers et au dirigeant. Surtout le dirigeant, qui devra entamer sa propre transformation. Une transformation de perspective sur la valeur, sur le client, sur les délais, sur la qualité et sur ses propres pratiques de leadership.

Ensuite, cet ouvrage nous rappelle que le Lean, dans ses deux principes essentiels, amélioration continue et respect des personnes, est la stratégie même de l’entreprise.

Une lecture très recommandée.

Sunday Quote : #LeadWithRespect

“In so many places I’ve worked at in the past, people looked at the future with fear and the past with anger. My dream is to create a place where people look to the future with hope and the past with pride.”

Lead With Respect is an awesome book that #hypertextual has already discussed. This essay by the team Ballé (Freddy and Michael) sheds an unprecedented light on how to build alignment throughout an organization. Continue reading “Sunday Quote : #LeadWithRespect”

Sunday Quote : John Medina

“Using visual support is also a more efficient way to glue information to a neuron, there may be strong reasons for entire marketing departments to think seriously about making pictorial presentations their primary way of transferring information.”

Brain Rules is an awesome book explaining how our brain works and how brain science may influence the way we teach, learn and work.

Continue reading “Sunday Quote : John Medina”