This is a conversation I had together with #e20 super-connector Luis Suarez on Twitter whilst at the E20 Summit.

During the engagement panel, he stated that employee engagement was a problem, an idea you can find in many management books (Year without pants by Berkun or Flat Army by Pontefract are recent examples) articles or talks. Even this blog elaborated on that subject a while back, a post which, in restrospect, might seem a bit shallow.

Most of these resources draw on Gallup study who claims that this costs about $US400 Billion per year to the US economy, which, I agree, is a terrible human and financial  waste.

But I wonder : is this employee engagement a problem or a symptom ? Luis insisted that Social Business will help in fixing this. This is where I come to have a rhetoric issue … Read the rest of this entry »

kongress media

Having gained some momentum on the topic of video interview with the last Lean IT Summit, I have been delighted to help Kongress Media mogul and #e20 organizer Bjoern Negelmann in doing some others within the scope of this year edition of the Enterprise 20 Summit. Thanks to Jan Grüb for shooting and editing those.

I was lucky enough to engage in video recorded conversations with #e20 rising star Céline Schillinger, Wirearchy father Jon Husband and IT strategy über-expert and visionary Dion Hinchcliffe.

A huge honor to have access to their expertise and a great opportunity to discuss issues such as the alleged death of Social Business the struggle to implement #e20 successfully and their main takeaways from the conference.

Last but not least, a great opportunity to notch up some more trophies to #hypertextual interviewees record.

Sorry people, I did not have the chance to edit myself out just like I did for the Lean IT Summit ones so I’m afraid you’ll have to cope with my fast talking and body language hyper-activity … Read the rest of this entry »

williquet e20s

(Illustration by Frédéric Williquet)

The E20 Summit was celebrating its fifth edition in Paris in the stimulating premises of ESCP, and just like Jon Husband said on Facebook : “I have been having a blast”. Notice that it’s rather challenging to be somehow unbiased since I am an ambassador of the event and I always am longing for the opportunity to exchange ideas, stories and drinks with the E20 mob.

Unfortunately, I could only attend the first day of this year edition. Despite my absence I have still been able to follow the conversations of the second day thanks to the “#E20 peeps Tweeting like maniacs” as Lee Bryant noticed.

Some may have expressed their regrets that their were not so many new ideas but I don’t really share this perspective. The main impression I have brought back home is this : we are reaching some kind of maturity on the topic as some patterns of successful implementations emerge. It is great to have thought leaders discussing ideas, principles and concepts but the main value out of these conferences from my perspective are the returns of experiences : those were very inspiring indeed.

Inspiring to such an extent that I after 5 years into the topic, I eventually found my one tweet definition of Social Business … Read the rest of this entry »

“Books about the future of work make the same mistake : they fail to look back at the history of work or more precisely the history of books about the future of work and how wrong they were.”

The Year Without Pants is the story of Scott managing his team working remotely most of the time (it seems that working without pants is a kind of a funny way to say working remote), learning to use new types of online collaboration tools in the process while never using email.

A book to put in perspective with another essay published on the topic of remote work with 37Signals latest publication : Remote.

A complementary set of books about the future of work : a wonderful piece about learning to adapt to a start-up culture (Berkun’s) and some practical advises to evangelise and then succeed in remote work (37Signals) … Read the rest of this entry »


Get ready people, the next edition of the Enterprise 2.0 European Summit will happen in Paris from 10th to 12th February ! Already the fifth edition (first one was in 2010).

A chance to witness that if Social Business moniker has been downgraded in the buzzword ranking of some consultants, real people are still leveraging digital transformation in their organizations to achieve meaningful results. The conference propose a rather exciting cast with many different returns of experience from many different industries and many different countries

Last but not least, an exciting set of keynotes with Zdnet digitalization oracle Dion Hinchcliffe (who made an excellent one last year), Rachel Happe the leader behind the Community Roundtable, Jon Mell from IBM and Dan Pontrefact, author of the acclaimed Flat ArmyRead the rest of this entry »

Wordpress 2013

Une nouvelle année de blogging sur #hypertextual s’annonce. Le moment, comme en 2012, de prendre un peu de recul pour discuter des faits marquants pour ce blog en 2013 …

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Ceux qui avaient fui l’Ancien Monde surpeuplé pour le nouveau continent n’étaient pas dôtés de gènes sociables : c’étaient au contraire ceux qui ne s’entendaient pas bien avec les autres.

Une phrase tirée de Freedom un récit à la densité romanesque prodigieuse, quasi-Toilstoïenne, narrant l’histoire d’une famille de la middle-class Américaine dans laquelle la mère est tiraillée entre l’amour pour son mari, homme de bien, et le désir qu’elle éprouve pour le meilleur ami de celui-ci, rock star indépendante. Un tryptique qui n’est pas sans évoquer un autre immense roman américain récent, Le Roman du Mariage de Jeffrey Eugenides (dont une citation pourrait aussi figurer ici : “«Les problèmes amoureux de Madeleine ont commencé au moment où les auteurs français qu’elle était en train de lire s’employaient à déconstruire la notion de l’amour.» mais ne nous égarons pas).

Tirée de l’histoire du grand père suédois du mari qui décide d’émigrer en Amérique au 19ème siècle, on imagine cette phrase donnée depuis la perspective de ceux qui restent. Transposée au 21ème siècle, cette citation évoque aussi les propos que peuvent tenir les allergiques au numérique à l’endroit de ceux qui ont trouvé dans les réseaux un nouveau continent social.

Here is the last of the interview from the series made during the 2013 Edition of the Lean IT Summit. And it is quite an interesting one with CI&T VP, Europe & ASPAC Leonardo Mattiazzi.

Leonardo has been quite generous as he stopped by to share so many lessons learned while implementing lean in about every activity of their company. Many fascinating take away are highlighted in the video for them to be more actionnable. Leonardo also talks about leadership but also about they mix Lean approach and collaborative online tools to make things happen in their Disrupt!  innovation initiative.

Thanks to him for the conversation, to Camille Brunat for directing and editing the videos, to Florence Préault, for coordinating this interview series project, and to Supernormal for the music.

Capture d’écran 2013-11-10 à 11.36.04

A graduate from HEC Business School, Catherine Chabiron has been Lean Office Manager at Faurecia for the last ten years or so after having worked in many different areas such as Marketing, sales, accounting logistics etc … Faurecia is a world top 10 automotive parts manufacturer. While driving the Lean implementation in their IT department, Catherine has had a major contribution in aligning Faurecia IT with the business. She also is a major contributor to the Lean community worldwide as her talks at Lean IT Summit 2011 and 2013 showed.

Her description of how Lean management matches her expectations in terms of management method resonates particularly well with #hypertextual evolution of centers of interest  :

When I discovered Lean management (…), it looked like everything I had seen as being common sense and best practices up to then, unfolded into this management approach.

#hypertextual is very glad she discusses all this and more in this interview …

Read the rest of this entry »

Until eight weeks old, every fetal brain looks female – female is nature’s default gender setting (…) A huge testosterone surge beginning in the eight week will turn this unisex brain male by killing off some cells in the communication centers and growing more cells in the sex and aggression centers (…) How does this fetal fork in the road affect us ? For one thing because of the larger communication center, this girl will grow up to be more talkative than her brother (…) For another, it defines our innate biological destiny, coloring the lens through which each of us views and engages the world.

I’ve heard about this book a few months ago through the presentation of Martin Rossman where he strongly recommends this work to understand the way the brain actually works.

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This is the second part (part 1) of the conversation with Michael Ballé and Dave Gray, respective authors of “Le Lean Management” [FR] and “The Connected Company“. A conversation bridging Lean and Social Business, covering a wide range of organization development topics, brought to you by #hypertextual …
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There is one big advantage in blogging about many different subjects at the intersection of Organizations, Cultures and 21st century : the opportunity of bridging communities. As #hypertextual early years heroine danah boyd puts it, it is to make connections where none existed before. Within that scope, #hypertextual is over-excited to publish a conversation with Michael Ballé and Dave Gray two of this blog favorite business thinkers in today’s hyper-changing economy.

They both co-authored two of the most inspiring books of 2013 #hypertextual bibliotheque. From this side of the pond : Michael Ballé and “Le Management Lean” [FR] the ultimate french reference on Lean Management (that Michael will discuss during next European Lean IT Summit) written with Godeffroy Beauvallet. From the other side of the pond : Dave Gray, the author of The Connected Company a leadership and business strategy guide for the 21st century conceived with Thomas Vander Wal.

I’ve read these two books in a row and just found it remarkable that authors from different school of thoughts (Lean and Social Business respectively) converge on so many topics regarding the 21st century organisation. I could not stop from asking them to discuss these here and, to my delight, they accepted. A huge honor to host such a conversation : part one below … (and part two online)

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Dave Gray is a management consultant and an author based in St Louis, MO. He was SVP at Dachis Group when The Connected Company was published, which tells how much of a respected figure he is in the world of Social Business. This book is co-authored by Thomas Vander Wal who is Senior UX Designer and Strategist, and a member of he steering committee for the Web Standards Projet ; he also is the one who coined the term “folksonomy“.

This book happens to be Dave’s second : prior to this one, he has co-authored with Sunni Brown and James Macanufo one of the favorite books of consultants around the world : Gamestorming : A Playbook for Innovators, Rulebreakers and Changemakers. In Gamestorming Dave focussed on the sole How : his visual design maestria and very pedagogic approach shows how collaborative games can easily help in transforming the dynamics of an organisation to come with innovative ideas.

In The Connected Company, Dave focussed on the Why, the What and the How : Why we need to transform our organizations, What we need to transform them into (engaging, dynamic and connected collaborative environments) and How to succeed in the transformation. Here again, drawings and visual design (and visual thinking) abilities of Dave do wonders in explaining great concepts and making this book a classic of 21st century business strategy.

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Dans le cadre des Masterclass Communication de la commission européenne, j’ai eu l’opportunité de faire une présentation dans les locaux de l’institution à Bruxelles le 25 Juin 2013. Voici donc le support utilisé dans cette présentation de deux heures.

Europhile convaincu, (davantage au sens anglais qu’au sens français, plus limité) et souhaitant participer à l’apaisement dans la tension Bruxelles-Paris, j’ai donc eu l’honneur de présenter dans la langue de Montebourg un état de l’art sur l’utilisation de ces nouveaux outils de communication émergents à des cadres des différentes directions de l’institution. Mille mercis à l’impeccable Diane Sifflet (du crew #EdgeExperimenters) pour m’avoir offert cette opportunité.

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Jacob Morgan is principal at The Chess Media Group and has been a very active promoter of Collaborative Software for the last few years.

I had the opportunity to meet him at a party at the Enterprise 2.0 Summit in Boston in 2011. I knew his work before that as I’ve read many of the case studies his company has shared through their blog. I was quite impressed by his enthusiasm and his sharp mind on the topic despite his rather young age (he was 28 back then). He told me then he was writing a book : I guess it is the first time I read a book that was introduced to me by his author prior to the publication so please forgive me for bragging about it.

The Collaborative Organization introduces itself as a Strategic guide to solving your internal business challenges using emerging social and collaborative tools. It is a truly useful book as it is clear, actionable, based on solid experience and many research studies. It allows to define a strategy suited to your own context with many tricks of the trade to tactically address the many issues such project implies.

Last but not least, the book contains insights from many thought leaders such as Don Tapscott (already quoted here), Gil Yehuda, Charles H Green, Oscar Berg or Andrew McAfee and, for each section, there is a testimony by a project leader of such initiative in many different industries : insurance, publishing, video game, health care, logistics, government, organisation …

This allows to multiply the perspectives and make it a genuine valuable and collaborative effort …

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