Dans le premier volet de cette série, nous nous sommes attardés sur une définition de la transformation digitale en proposant  d’en circonscrire l’enjeu principal :

Exploiter la radicalité des capacités d’internet (temps-réel, ubiquité, multitude) pour construire et ajuster en permanence :

  1. une connaissance validée de la réalité du marché, aujourd’hui, afin d’élaborer les produits et services les plus adaptés pour y répondre
  2. une connaissance validée de la réalité de l’organisation et des processus pour livrer le plus rapidement possible ces produits et services

Dans ce second billet nous allons décrire les quatre premiers des 7 points cardinaux de cette transformation. Pour chacun, nous allons proposer des principes, des exemples, des anti-patterns et des questions vous permettant d’évaluer votre stratégie. Ces sept points sont les suivants :

  1. la relation client
  2. les produits et services
  3. les processus
  4. les outils

Read the rest of this entry »

The Wirearchy Selfie Meme

February 17, 2015

photo 1(1)

There are many shiny buzzwords and concepts in the business world. Yet few have the elegance of a single word denomination.  And even fewer achieve the amazing feat of combining 21st century concepts with greek etymology for a dazzling description of what is at stake today in our organizations.

My friend Jon Husband came with Wirearchy a while ago (check his #hypertextual video Interview describing the whole idea) and it is just the best I can think of to describe the challenge of 21st century organizations. My director and sensei Marie-Pia Ignace keeps telling me that my professional weakness is to fall too easily in love with ideas. Here is the sexiest of our times. See I am still doing meme, probably the last blogger attemtping to use this 2.0 Jurassic effect.

But that’s not all. Not only did Jon come with this stroke of genius, he also managed to get it illustrated by Mr Gaping Void himself, Hugh McLeod. How about that as a grand slam of alternative management marketing ?

So here’s the process :

  1. You download the Wirearchy PSD here
  2. You go to your favorite T-shirt maker (mine is Yumie in Bordeaux) and you make your Wirearchy t-shirt (or cap or sweater or underwear) with the color and design you want as long as there is the illustration
  3. You take a selfie
  4. You publish it online – you can even blog about it if you feel like to
  5. You let Jon, myself and the whole free world know on Twitter that you support Wirearchy by sharing the link
  6. We have a beer when we have a chance

Have fun and see you online.

Everyone has got a digital story, a story about how digital has somehow transformed her. Here’s mine. I’ve partially told it once or twice on this blog but never completely, so here it is in full. How about yours ? I’d love to read it. Read the rest of this entry »

Everybody is talking about the Digital Transformation. My take about how to initiate the one of your company is to start with listening to people who have started the journey.

The Paris Enterprise 20 Summit is just around the corner and this is a great opportunity to do just that. It will take place on February 3-5  in Paris in UIC-P Congress Center in central Paris.

Check out the Enterprise 2.0 Blog to see how to start your digital transformation initiative.

See you there !

Surf Lacanau

(Version Française)

When I decided last year to take a new turn in my career, I was lucky enough to be able to choose from two different options, both very exciting: Enterprise 2.0 / Social Business on one hand , lean on the other.

After much thought, I have chosen the second option because it seems to me more deeply aligned with the challenges of today’s business, namely the need to navigate through the turbulences of our uncertain world. These turbulences and uncertainty are largely related to the digitization of our daily lives: the digital transformation of the organization therefore seems inevitable.

My hypothesis is that today, Lean is the obvious strategy to carry out this transformation, for the following reasons:

  1. digital transformation actually means a radicalization of the use of new technological opportunities,
  2. it’s all about management principles
  3. a model exists, embodied by the born digital companies (Google, Amazon, Facebook, Pixar, Twitter etc. …)
  4. their management cultures are explicitly or implicitly aligned with the principles of Lean.

(Warning, long truck ahead : more than 1800 words) …

Read the rest of this entry »

cube

This is a conversation I had together with #e20 super-connector Luis Suarez on Twitter whilst at the E20 Summit.

During the engagement panel, he stated that employee engagement was a problem, an idea you can find in many management books (Year without pants by Berkun or Flat Army by Pontefract are recent examples) articles or talks. Even this blog elaborated on that subject a while back, a post which, in restrospect, might seem a bit shallow.

Most of these resources draw on Gallup study who claims that this costs about $US400 Billion per year to the US economy, which, I agree, is a terrible human and financial  waste.

But I wonder : is this employee engagement a problem or a symptom ? Luis insisted that Social Business will help in fixing this. This is where I come to have a rhetoric issue … Read the rest of this entry »

kongress media

Having gained some momentum on the topic of video interview with the last Lean IT Summit, I have been delighted to help Kongress Media mogul and #e20 organizer Bjoern Negelmann in doing some others within the scope of this year edition of the Enterprise 20 Summit. Thanks to Jan Grüb for shooting and editing those.

I was lucky enough to engage in video recorded conversations with #e20 rising star Céline Schillinger, Wirearchy father Jon Husband and IT strategy über-expert and visionary Dion Hinchcliffe.

A huge honor to have access to their expertise and a great opportunity to discuss issues such as the alleged death of Social Business the struggle to implement #e20 successfully and their main takeaways from the conference.

Last but not least, a great opportunity to notch up some more trophies to #hypertextual interviewees record.

Sorry people, I did not have the chance to edit myself out just like I did for the Lean IT Summit ones so I’m afraid you’ll have to cope with my fast talking and body language hyper-activity … Read the rest of this entry »

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