Giuseppina Allegretti is head of risk group in IT Department at Banca Nazionale del Lavoro. During the 2013 edition of the European Lean IT Summit, she made a very inspiring talk about Lean leadership and gemba walks. What I really enjoyed in her talk was the quiet yet determine tone, completely in line with her relentlessness approach of digging for new continuous improvement opportunities.
She also presented one of the most appropriate slide I have seen related to leadership in general and lean leadership in particular with the following principles : How we manage little things is how we manage big things / Reality is not always what we imagine / A long way starts with a little step / Go and See = Coaching people / Attention is the best way to care about people.
She has been kind enough to discuss gemba walks, leadership, change management and more with us in this video interview. So thanks to her for the conversation, and as usual with this interview series, thanks to Camille Brunat for directing and editing the videos, to Florence Préault, for coordinating this interview series project, and to Supernormal for the music.